What we do.

AI where it helps.

People where it matters.

The R&D Dept. is an AI-native agency in Costa Mesa. We build brands and websites, get you found in Google and AI search, and automate the marketing and admin work that eats your week. AI handles the research, first drafts, code and monitoring. A person owns the strategy, the taste and every final call.

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Stewart Ramsey, founder of The R&D Dept.

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Services

Six ways we help founder-led businesses grow.

01

Brand strategy and identity

Positioning, messaging and identity systems that make you easy to choose. AI speeds up the market research and message testing. The creative direction is all human.

  • Positioning and messaging
  • Naming and identity systems
  • Packaging and brand guidelines

See it: Hangar 24, FORTIV

02

Webflow and Shopify websites

Fast, accessible sites your team can edit without a developer. We're in the Webflow Expert Partner Program and build e-commerce on Shopify.

  • Webflow marketing sites
  • Shopify stores
  • Moves off WordPress and PHP

See it: TrueCar, Aroma Crafters

03

AI visibility (SEO and AEO)

Make sure Google, ChatGPT, Perplexity and Gemini can find you, understand you and recommend you.

  • Free instant AI visibility check
  • Full AI visibility audit
  • Schema, content and listing fixes

Run the free check

04

Marketing and ops automations

We connect the tools you already use so the busywork runs itself. A person still approves anything that reaches a customer.

  • Social posts on a schedule, approved weekly
  • Email sequences and cart or booking recovery
  • CRM updates and lead routing
  • Client and staff alerts by email or text
  • Reports that update themselves

How we do it: marketing, CRM and notifications

05

Security and compliance

The unglamorous work that keeps you out of trouble, built in from the start instead of patched on later.

  • Accessibility to WCAG 2.2 AA
  • Consent-first cookies and tracking (CCPA, CIPA)
  • WordPress and PHP patching or migration
  • Texting compliance (A2P 10DLC)

Ask about a compliance check

06

Performance partnerships

For the right businesses, we build the brand and first site at cost, then get paid on revenue share, profit share or equity.

  • Brand and site at cost
  • Ongoing growth work
  • Paid on results

How the partnership model works

For local service businesses

More booked jobs, not more leads.

If you run a trades or home-service business, a lead only counts when it turns into a job on the calendar. We find where your site and follow-up leak, then plug the holes.

01

Find the leaks

Start with the free leak check. Then we walk your site, ads and follow-up the way a customer would.

02

Plug them

Tap-to-call, one clear next step, short forms, reviews next to the button, and online booking through the tools you already use.

03

Follow up fast

Automatic text and email replies the minute a lead comes in, routed to whoever answers, with texting registered the right way.

04

Count booked jobs

Reporting that ties your ads and pages to booked jobs, not clicks or form fills.

Run the free leak check →

How we work

AI-native doesn't mean AI everything.

What AI does

The speed

  • Research and competitor scans
  • First drafts of copy and code
  • QA, testing and monitoring
  • Routine reports and alerts

What people do

The judgment

  • Strategy and positioning
  • Creative direction and design calls
  • Review of anything a customer will see
  • The final say on your brand, budget and data
The partnership model

Built at cost. Paid on performance.

We'd rather own a piece of your growth than bill you for hours. Here's how it works.

01

Build at cost

Brand strategy, identity and your first Webflow website, priced at our cost or cost plus a small margin. You get senior work without the agency markup.

02

Grow together

We stay on as your growth team: AI visibility, content, campaigns and site improvements, measured against real revenue, not deliverables.

03

Share the upside

Our compensation is tied to your results through revenue share, profit share, equity, or a combination we agree on up front.

It's not for every business. We partner with founder-led companies that have a proven offer and room to grow, and we're selective about who we take on. Prefer a fixed-fee project? We do those too.

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